FAQ

Frequently Asked Questions

Richard Machielse avatar Bas Hintemann avatar Annika Borgstede avatar +1
20 articles in this collection
Written by Richard Machielse, Bas Hintemann, Annika Borgstede and 1 other

Regions and IP addresses

Richard Machielse avatar
Written by Richard Machielse
Updated over a week ago

Help: I'm getting an error!

Troubleshooting guide to fixing the 'Something Broke' or other errors.
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Troubleshooting Guide- Group Issues

General aspects to keep in mind when uploading groups through CSV
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

Grade Calculations

Additional insight into various features and aspects potentially influencing the Grading process.
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

Can I preview the assignment as a student?

How do I preview as a student?
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Generating a HAR file for troubleshooting

In rare cases, our support team might ask for a HAR file, which helps our development team diagnose issues in-depth.
Bas Hintemann avatar
Written by Bas Hintemann
Updated over a week ago

How do I add subtitles?

Adding subtitles to your Interactive Video assignments.
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Documentation: Security, Disaster Recovery & Business Continuity

See how FeedbackFruits has structured its (Information) Security Practices, approaches Disaster Recovery & Business Continuity
Bas Hintemann avatar
Written by Bas Hintemann
Updated over a week ago

Which video platforms are supported when uploading via URL?

The video platforms that we currently support when uploading a video via URL.
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Student analytics download

How can I download the student analytics from a FeedbackFruits tool?
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

How do students export received feedback?

Students can download their received feedback.
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Why am I experiencing syncing issues between the LMS calendar and FeedbackFruits deadlines?

Calendar syncing issues with FeedbackFruits
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

I run into a screen saying 'syncing students and groups'

Why can't I continue to setup my assignment?
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

Can I copy an existing FeedbackFruits assignment from my LMS?

I want to copy an old assignment
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

How do I change the name of my FeedbackFruits assignment?

Your assignment might be named differently within FeedbackFruits than in your LMS.
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Why does my Overall student progress overview show that most groups haven't finished reviewing?

It is currently the case that your analytics overview shows you incorrect data for some learning activities in Assignments
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

Can I change my file and keep all comments/questions?

If I change my document, video, presentation slides or audio file, will all comments and questions still be there?
Annika Borgstede avatar
Written by Annika Borgstede
Updated over a week ago

When do I receive notifications?

When, how and for what do I receive notifications in the notification center and on my email
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

What filetypes are supported?

Documents, videos, images or presentation-slides: which filetypes can I upload?
Britt Stokman avatar
Written by Britt Stokman
Updated over a week ago

How are peers assigned?

How the peer allocation algorithm works
Bas Hintemann avatar
Written by Bas Hintemann
Updated over a week ago