FeedbackFruits

Regions and IP addresses

Troubleshoot document

Troubleshooting guide to fixing the 'Something Broke' or other errors.

Help: I'm getting an error!

General aspects to keep in mind when uploading groups through CSV

Troubleshooting Guide- Group Issues

Additional insight into various features and aspects potentially influencing the Grading process.

Grade Calculations

Can I preview the assignment as a student?

In rare cases, our support team might ask for a HAR file, which helps our development team diagnose issues in-depth.

Generating a HAR file for troubleshooting

Adding subtitles to your Interactive Video assignments.

How do I add subtitles?

See how FeedbackFruits has structured its (Information) Security Practices, approaches Disaster Recovery & Business Continuity

Documentation: Security, Disaster Recovery & Business Continuity

The video platforms that we currently support when uploading a video via URL.

Which video platforms are supported when uploading via URL?

How can I download the student analytics from a FeedbackFruits tool?

Student analytics download

Understand how your data is processed when you use Automated feedback coach 2.0 with generative AI.

Transparency note: Automated feedback coach 2.0

Students can download their received feedback.

How do students export received feedback?

Calendar syncing issues with FeedbackFruits

Why am I experiencing syncing issues between the LMS calendar and FeedbackFruits deadlines?

Why can't I continue to setup my assignment?

I run into a screen saying 'syncing students and groups'

Can I copy an existing FeedbackFruits assignment from my LMS?

Your assignment might be named differently within FeedbackFruits than in your LMS.

How do I change the name of my FeedbackFruits assignment?

It is currently the case that your analytics overview shows you incorrect data for some learning activities in Assignments

Why does my Overall student progress overview show that most groups haven't finished reviewing?

If I change my document, video, presentation slides or audio file, will all comments and questions still be there?

Can I change my file and keep all comments/questions?

When, how and for what do I receive notifications in the notification center and on my email

When do I receive notifications?

Documents, videos, images or presentation-slides: which filetypes can I upload?

What filetypes are supported?

How are peers assigned?

Bas Hintemann

Annika Borgstede

Alice Brink

Find answers and get help from Intercom Support and Community Experts

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