FAQ
Frequently Asked Questions
22 articles

+2Written by Product Team, Richard Machielse, Alice Brink and 2 others



Is FeedbackFruits accessible to students with disabilities?

Written by Product Team. Updated over a week ago
Regions and IP addresses

Written by Richard Machielse. Updated over a week ago
Troubleshoot document

Written by Alice Brink. Updated over a week ago
Help: I'm getting an error!
Troubleshooting guide to fixing the 'Something Broke' or other errors.
Written by Annika Borgstede. Updated over a week ago
Troubleshooting Guide- Group Issues
General aspects to keep in mind when uploading groups through CSV
Written by Alice Brink. Updated over a week ago
Grade Calculations
Additional insight into various features and aspects potentially influencing the Grading process.
Written by Alice Brink. Updated over a week ago
Can I preview the assignment as a student?
How do I preview as a student?
Written by Annika Borgstede. Updated over a week ago
Generating a HAR file for troubleshooting
In rare cases, our support team might ask for a HAR file, which helps our development team diagnose issues in-depth.
Written by Bas Hintemann. Updated over a week ago
How do I add subtitles?
Adding subtitles to your Interactive Video assignments.
Written by Annika Borgstede. Updated over a week ago
Documentation: Security, Disaster Recovery & Business Continuity
See how FeedbackFruits has structured its (Information) Security Practices, approaches Disaster Recovery & Business Continuity
Written by Bas Hintemann. Updated over a week ago
Which video platforms are supported when uploading via URL?
The video platforms that we currently support when uploading a video via URL.
Written by Annika Borgstede. Updated over a week ago
Student analytics download
How can I download the student analytics from a FeedbackFruits tool?
Written by Annika Borgstede. Updated over a week ago
How do students export received feedback?
Students can download their received feedback.
Written by Annika Borgstede. Updated over a week ago
Why am I experiencing syncing issues between the LMS calendar and FeedbackFruits deadlines?
Calendar syncing issues with FeedbackFruits
Written by Annika Borgstede. Updated over a week ago
I run into a screen saying 'syncing students and groups'
Why can't I continue to setup my assignment?
Written by Alice Brink. Updated over a week ago
Can I copy an existing FeedbackFruits assignment from my LMS?
I want to copy an old assignment
Written by Alice Brink. Updated over a week ago
How do I change the name of my FeedbackFruits assignment?
Your assignment might be named differently within FeedbackFruits than in your LMS.
Written by Annika Borgstede. Updated over a week ago
Why does my Overall student progress overview show that most groups haven't finished reviewing?
It is currently the case that your analytics overview shows you incorrect data for some learning activities in Assignments
Written by Annika Borgstede. Updated over a week ago
Can I change my file and keep all comments/questions?
If I change my document, video, presentation slides or audio file, will all comments and questions still be there?
Written by Annika Borgstede. Updated over a week ago
When do I receive notifications?
When, how and for what do I receive notifications in the notification center and on my email
Written by Alice Brink. Updated over a week ago
What filetypes are supported?
Documents, videos, images or presentation-slides: which filetypes can I upload?
Written by Alice Brink. Updated over a week ago
How are peers assigned?
How the peer allocation algorithm works
Written by Bas Hintemann. Updated over a week ago